Comfort Keepers finds client the right caregiver match

“It’s hard for a man to admit he needs help,” says Lubbock resident Paul McPhail from his favorite recliner.Mr. McPhail is 77 years old and with his advanced age comes health problems. Paul’s wife, Janel, was already in an assisted living home, but he decided moving into an assisted living facility was not a good solution for himself since he did not need the extensive care they provided. Once the couple decided on an assisted living facility for Janel, Paul bought a house near by.After the move, Paul, being a wise gentleman, realized with his health problems he could no longer safely remain at home without assistance. That’s when he decided to enlist the services of a home health agency.After contacting several agencies in town, Paul decided that Comfort Keepers was a great match for him. “We understand each other,” is how he describes his relationship with the Comfort Keepers staff. “I am comfortable talking to the managers and staff if I have a problem.”The mutual understanding between Comfort Keepers and Paul lead to matching him together with the right caregiver – Lori Moss. Lori is Mr. McPhail’s primary caregiver, and he “can’t say enough about her.”“She is a good fit. She is congenial and pleasant to have around,” he sums up.Mr. McPhail has been under the care of Comfort Keepers for four weeks, and Lori has been his primary caregiver for two weeks, but he says “everyone I’ve worked with from Comfort Keepers has been great. They are really dedicated to seeing to the client’s need.”Comfort Keepers makes sure all their clients are suitably matched with a caregiver and tailors their services to each client’s individual needs. In Mr. McPhail’s case, he needs assistance with meal preparation, light housekeeping and when necessary transportation and hygiene care. For others, Comfort Keepers may offer these and oth

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